Returns Policy

When you receive a full refund

• You contact us within 7 days of delivery with your order number and photos
• The item arrived defective, damaged in transit, or not as described
• We shipped the wrong item
• After inspection, approved claims receive a full refund

Change of mind

Within 7 days of delivery, you may request an exchange for a different product or size if the item is unused, uninstalled, and in original packaging. Change-of-mind returns are not eligible for a cash refund.

Not eligible

Installed, modified, damaged-by-use, or missing-parts items cannot be returned.

Items ordered against the description listed on the product page are not returnable for “wrong product” unless we shipped the wrong item or misdescribed it.

How to start a return or exchange

Message WhatsApp or email contact.sehathub@gmail.com with your order number, reason, and clear photos.

How refunds are paid

Full refunds apply only when the item is defective or we shipped the wrong item. For Cash on Delivery orders we typically refund by bank transfer or JazzCash after we inspect the returned item.