Quick answers about shopping on Sehathub — COD, payments, returns, and delivery across Pakistan.
Do you offer Cash on Delivery (COD) in Pakistan?
Yes. Cash on Delivery is available nationwide. For COD orders, pay delivery charges in advance after placing your order and send the payment screenshot on WhatsApp. The product amount is collected when your order arrives.
How much are delivery charges?
Free shipping on all orders across Pakistan. Orders are processed within 24 hours and typically delivered in 3–4 business days. Some oversized items or Express (Daewoo) use a different courier rate shown at checkout.
How do I pay with JazzCash or bank transfer?
Choose JazzCash or bank transfer at checkout, pay the full order total to the account details shown, then send your payment screenshot on WhatsApp. We process the order after we receive the screenshot.
How can I track my order?
When your order ships we share a Postex tracking number by WhatsApp/email. Track it on our Track Order page or the courier tracking link.
What if I ordered the wrong product?
Message us on WhatsApp with your order number. Unused items in original packaging may be eligible for exchange under our returns policy.
What is your return or exchange policy?
We have a 7-day return policy. To be eligible, items must be unused and in original packaging. Defective, damaged, or wrong items receive a full refund. Contact contact.sehathub@gmail.com to start a return. See our Returns Policy page to start a claim.
How long does delivery take?
Most orders ship within 1–2 business days after payment confirmation (or COD delivery-charge confirmation). Orders processed within 24 hours. Delivery typically 3–4 business days across Pakistan.